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339
Chapter 11
Troubleshooting
This chapter provides information related to troubleshooting the OnBoard.
This chapter covers the topics in the following sections.
This chapter also provides the troubleshooting procedures shown in the
following sections.
See also Appendix A, “Advanced Device Configuration,” for procedures to
use if you have trouble getting connected devices to communicate with the
OnBoard.
Connection Methods for Troubleshooting Page 340
Recovering From Login Failure Page 340
Restarting the Web Manager Page 342
Replacing a Boot Image for Troubleshooting Page 342
Using the create_cf Command When Troubleshooting Page 343
To Recover From Login Failure Page 341
To Restart the Web Manager Page 342
- AlterPath OnBoard 1
- Administrator’s Guide 1
- Contents 3
- Contents v 5
- Contents vii 7
- Contents ix 9
- Contents xi 11
- Figures xv 15
- Figures xvii 17
- Figures xix 19
- Tables xxiii 23
- Procedures 25
- Procedures xxvii 27
- Procedures xxix 29
- Before You Begin 31
- Document Organization 32
- Before You Begin xxxiii 33
- Related Documents 34
- Before You Begin xxxv 35
- Additional Resources 37
- Chapter 1 39
- Introduction 39
- Administrators 41
- Introduction 5 43
- Introduction 11 49
- Introduction 15 53
- OnBoard Security Profiles 54
- Introduction 17 55
- Introduction 19 57
- OnBoard Services 59
- Telnet on the OnBoard 61
- HTTPS on the OnBoard 62
- DHCP on the OnBoard 62
- DHCP Server 63
- SNMP on the OnBoard 64
- Introduction 27 65
- Introduction 29 67
- Introduction 31 69
- VPN on the OnBoard 70
- Message Filtering Levels 71
- Syslog Servers 71
- Ethernet Ports on the OnBoard 72
- Introduction 35 73
- Introduction 37 75
- Introduction 39 77
- IPDU Power Management 78
- Introduction 41 79
- Routing on the OnBoard 80
- OnBoard Notifications 81
- OnBoard Sensor Alarms 83
- Device Configuration 84
- Introduction 47 85
- Introduction 49 87
- Introduction 51 89
- Introduction 53 91
- Data Buffering on the OnBoard 93
- Introduction 57 95
- Introduction 59 97
- Introduction 61 99
- Chapter 2 101
- OTP Database Storage 105
- SSH or Console Logins 106
- vi /etc/onboard_server.ini 107
- OTP Passwords 108
- Device Connections 112
- SSL Certificate for HTTPS 114
- [root@OnBoard /] saveconf 116
- Configuring the DHCP Server 117
- Configuring VPN Connections 121
- IPSec VPN Connections 123
- PPTP VPN Connections 126
- PCMCIA Card With 130
- Users’ Login Menu 135
- Console Login 136
- Configuring Routes With cycli 137
- Saving Configuration Changes 139
- To Backup Configuration Files 140
- Files From the Command Line 141
- Changing Web Manager Timeouts 142
- Chapter 3 145
- Web Manager Introduction for 145
- Administrative Users 145
- Logging Into the Web Manager 146
- Web Manager Introduction 107 147
- Administrative User 148
- Web Manager Introduction 109 149
- Overview of Web Manager Menus 151
- Chapter 4 153
- Web Manager Wizard 153
- Using the Wizard 154
- Web Manager Wizard 115 155
- Password—Wizard 157
- Web Manager Wizard 119 159
- Web Manager Wizard 121 161
- Web Manager Wizard 123 163
- Configuring Routes 165
- Configuring Failover 165
- Web Manager Wizard 127 167
- Web Manager Wizard 129 169
- Addresses—Wizard 170
- Configuring Private Subnets 171
- Web Manager Wizard 133 173
- Configuring a Virtual Network 174
- Configuring Devices—Wizard 175
- Web Manager Wizard 137 177
- Management—Wizard 178
- Web Manager Wizard 139 179
- Chapter 5 181
- Web Manager “Access” Menu 181
- Web Manager 183
- From Cyclades 187
- Chapter 6 193
- Web Manager “Settings” Menu 193
- Options Under “Settings” 194
- Management 196
- AlterPath PM IPDU 204
- Connected IPDU 204
- Outlets on a Connected IPDU 206
- Interval for an IPDU Outlet 208
- Configuring PCMCIA Cards 209
- Inserting a PCMCIA Card 210
- Ejecting a PCMCIA Card 211
- Configuring a PCMCIA Card 212
- Access Type Menu Options 214
- Local Boot Options 226
- Network Boot Options 227
- Boot Fields and Menu Options 228
- To Configure OnBoard Boot 228
- Configuring Outbound Email 229
- Chapter 7 233
- Web Manager “Config” Menu 233
- Options Under “Config” 235
- Configuring Devices 237
- To Add a Device 238
- Configuring Users and Groups 240
- Configuring Users 241
- Configuring Groups 243
- To Modify a User’s Account 246
- Device Management 247
- Configuring Device Groups 248
- To Configure Device Groups 249
- Configuring Authentication 250
- OnBoard Logins 265
- Configuring Notifications 266
- Configuring Sensor Alarms 273
- Alarm Action 275
- Configuring SNMP 280
- Configuring SNMP for Devices 283
- Settings 287
- (Syslogs) 290
- Syslog Destination 291
- Message Filtering 291
- Service Processors 293
- Security Profile 298
- To Configure Services 299
- Chapter 8 301
- Web Manager “Network” Menu 301
- Options Under “Network” 302
- Filtering 308
- Adding a Rule 309
- Filtering (Firewall) Rule 310
- Configuring Hosts 311
- To Add a New Host 312
- Configuring Static Routes 313
- To Add a Static Route 314
- To Configure IPSec VPN 316
- Networks 319
- Chapter 9 325
- Menu Options 325
- Options Under “Info” 326
- Sessions 327
- Viewing System Information 328
- Introduction 289 329
- Introduction 291 331
- Options Under “Mgmt” 333
- Introduction 295 335
- Introduction 297 337
- Introduction 299 339
- Restarting the OnBoard 340
- To Restart the OnBoard 340
- Chapter 10 341
- Using the cycli Utility 341
- Accessing the Command Line 342
- Execution Modes 343
- Command Line Mode 344
- Interactive Mode 344
- Batch Mode 344
- Using the cycli Utility 305 345
- Using the cycli Utility 309 349
- Autocompletion 350
- Using the cycli Utility 311 351
- Using the cycli Utility 313 353
- Using the cycli Utility 315 355
- Using the cycli Utility 317 357
- Using the cycli Utility 319 359
- Note: Do not use 361
- Using the cycli Utility 323 363
- Using the cycli Utility 325 365
- Using the cycli Utility 327 367
- Example: 368
- Parameters 369
- Using the cycli Utility 331 371
- Using the cycli Utility 333 373
- , overlapping subnets 374
- Using the cycli Utility 335 375
- Using the cycli Utility 337 377
- Chapter 11 379
- Troubleshooting 379
- Recovering From Login Failure 380
- To Recover From Login Failure 381
- Restarting the Web Manager 382
- Appendix A 385
- Advanced Device Configuration 385
- Devices 386
- With Devices 387
- Device Type Differences 388
- New Template 394
- Template 396
- Command Templates 397
- The onbdtemplate Utility 401
- OnBoard Expect Scripts 405
- cd /libexec/onboard/ 406
- Addressing 414
- Why Define Private Subnets? 415
- Configuring a Private Subnet 416
- Configuration 421
- Subnets and VPN Configuration 434
- Examples 445
- Appendix B 447
- Advanced Boot and Backup 447
- Configuration Information 447
- Boot File Location 448
- Changing the Boot Image 450
- Monitor Mode 453
- Boot in U-Boot Monitor Mode 454
- All the restoreconf 459
- Glossary 461
- Glossary 423 463
- Glossary 425 465
- Glossary 427 467
- native web 468
- Glossary 429 469
- Glossary 431 471
- Glossary 433 473
- Glossary 435 475
- Glossary 437 477
- Glossary 439 479
- Glossary 441 481
- Glossary 443 483
- Glossary 445 485
- Index 449 489
- Index 451 491
- Index 453 493
- Index 455 495
- Index 457 497
- Index 459 499
- Index 461 501
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